Refer a Member to AHA
Helping Your Members Take the Next Step Toward Stable Housing
Advanced Healthcare Administration (AHA) works with healthcare providers, case managers, social workers, and community partners to help eligible members navigate barriers to finding and maintaining stable housing.
Through applicable CalAIM Community Supports, our team provides personalized Housing Navigation services designed around each member's individual circumstances, housing needs, and goals.
If you're working with someone who may benefit from housing-related support, review the referral eligibility criteria below to determine whether AHA may be an appropriate provider.
Who Is Eligible for a Referral?
Before referring a member to AHA, please confirm that they meet the following initial screening criteria.
The member must meet all three of the following conditions:
Orange County Residency: The member currently resides in Orange County, California.
CalOptima Health Coverage: The member has CalOptima Health.
Housing Status: The member is currently unhoused or will imminently lose housing within 30 days.
Additionally, the member must meet at least ONE of the following criteria:
Meets access criteria for Medi-Cal Specialty Mental Health Services (SMHS).
Meets access criteria for Drug Medi-Cal (DMC) or Drug Medi-Cal Organized Delivery System (DMC-ODS), as defined by DHCS's Community Supports Policy Guide.
Has one or more serious chronic physical health conditions.
Has one or more physical, intellectual, or developmental disabilities.
Is pregnant or within 12 months postpartum.
Meeting these initial screening criteria does not guarantee acceptance into services. All referrals are subject to applicable program requirements, eligibility review, available resources, and AHA's current capacity.
Housing Navigation Services Available Through AHA
AHA provides housing-related Community Supports to help eligible members navigate the process of finding and maintaining stable housing.
Housing Transition Navigation Services
Personalized support to help members navigate housing searches, applications, documentation, communication with housing providers, and other barriers to securing housing.
Housing Tenancy & Sustaining Services
Support to help members maintain stable tenancy, address housing-related challenges, and navigate resources that may help prevent housing loss.
Housing Deposits For Eligible Members
Certain housing-related deposit assistance may be available, subject to program requirements, authorization, available resources, and AHA's capacity.
How to Refer a Member
We aim to make the referral process straightforward for the professionals and organizations working to connect members with appropriate housing support.
-
Confirm that the member appears to meet the referral criteria outlined above.
-
AHA requires a CalOptima Health Authorization for Release of Protected Health Information (PHI) form as part of the referral process.
The form must be completed by the member or an authorized representative in accordance with its instructions.
-
[Referral submission instructions will be added once AHA confirms the approved submission process.]
-
AHA reviews referrals based on applicable eligibility requirements, available resources, service capacity, and program guidelines. Our team coordinates with referral partners, as appropriate, regarding any additional information needed and the next steps for services.
Please note: Submitting a referral does not guarantee enrollment, housing placement, rental assistance, or Housing Deposit assistance.
Supporting Members Through Collaboration
Housing challenges often involve multiple barriers, and effective support requires communication between the people and organizations involved.
AHA works collaboratively with healthcare and behavioral health providers, case managers, health plans, housing providers, and community organizations to help eligible members navigate the housing process.
Our approach emphasizes individualized support, coordination, and follow-through to help members work toward greater housing stability.
Ready to Refer a Member?
If you have reviewed the eligibility requirements and believe your member may qualify for AHA's Housing Navigation services, the next step is to complete the required authorization and follow the referral submission instructions.
Questions about referrals?
Contact us here.
